RSJ Contact Resume
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Resume
EDUCATION

Master of Science in Human-Computer Interaction Design [Distinction]
City, University of London
Relevant Courses: Web Design and Development, Interaction Design, Understanding User Interactions, Information Architecture, Inclusive Design, Evaluating Interactive Systems, Design Justice, Research Methods and Professional Issues
Sept. 2022 – Oct. 2023
London, UK
Bachelor of Science in Computer Science/Mathematics, Animation Minor
Northeastern University
Relevant Courses: Human Computer Interaction, Software Development, Computer Graphics, 2D and 4D Fundamentals, Animation Basics, Algorithms and Data Structures
Sept. 2015 – Dec. 2019
Massachusetts, USA
Public Relations Chair for Technology Club
Jan. – Dec. 2017
SKILLS
Technical Languages: JavaScript | HTML | CSS | C++ | Java | ReactJS
Design Tools: Figma | Adobe Suite (Illustrator, Photoshop, InDesign) | Miro | Axure | Sketch | InVision | iMovie | Procreate | Maya
Development Tools: Github | Jira | Microsoft 365 | NVivo | Optimal Workshop | OpenGL | Google Analytics
Professional Strengths: Organization | Communication | Planning | Time Management | Problem-Solving | Adaptability
TECHNICAL EXPERIENCE
High Fidelity, Software Developer
- Led the expansion of the glTF file importer in C++ by adding support for: blendshapes, skinning and weighing of models, binary and embedded files, animations, and loading models as avatars
- Researched glTF specifications to implement code that aligned with existing features’ structures
- Collaborated with designers and Project Managers to plan and prioritize bi-weekly Agile feature releases in Jira, ensuring a balance between business needs and target user design requirements
- Employed problem solving and time management to complete both high priority and reach tasks
Jan. – June 2019
California, USA
KleerMail, Software Engineer
- Collaborated with the CEO and VP of Product to develop interactive prototypes in Sketch, InVision, and InDesign that maintained brand consistency, directly resulting in the acquisition of new clients
- Leveraged user testing insights and feedback to iteratively improve overall usability and design
- Delivered the target number of product features, integrated XMPie API functionality, resolved interface design bugs, and updated the existing test suite utilizing JavaScript, HTML, and CSS per release through effective time management, strategic planning, and detailed task breakdowns
July – Dec. 2017
Massachusetts, USA
PROJECTS
Dissertation: Extending Reality Back to the Real – Creating Immersive Physical Environments with Interactive Technology - raveenajain.github.io/projects/hcid/dissertation
- Conducted a thematic analysis to formulate Design Principles and Guidelines with corresponding use cases for immersive physical environments that integrated interactive technology
- Gathered data on immersion and interactivity via an extensive Literature Analysis of Extended Reality (VR/AR/MR), user sentiment on online forums, and interviews with six Theme Park guests
July – Sept. 2023
London, UK
MiniMyths - raveenajain.github.io/projects/hcid/minimyths
- Standardized page layouts using CSS Flexbox to enhance consistency and responsiveness
- Developed the Frontend focusing on clean, organized code using JavaScript, HTML, and CSS
- Prioritized usability and interactivity in designing the key pages of the clickable prototype in Figma
Feb. – April. 2023
London, UK
Charity Website - raveenajain.github.io/projects/hcid/charity
- Coordinated six remote think-aloud evaluations of a live website, collecting actionable insights from qualitative feedback and quantitative metrics via SEQ and SUPR-Q questionnaires
- Created a rainbow spreadsheet, list of prioritized UX issues, and 30 targeted design recommendations
Mar. – April. 2023
London, UK
Fanworks - raveenajain.github.io/projects/hcid/fanworks
- Interviewed three Domain Experts and analyzed a live website to understand the topic of fandoms, fan search behavior, and folksonomies to inform the Information Architecture of a new site
- Delivered a domain model, sitemap, user journey, and mid-fidelity wireframes, all made in Figma
- Leveraged Optimal Workshop to administer unmoderated click tests and gather quantitative data
Nov. 2022 – Jan. 2023
London, UK
KitchenMate - raveenajain.github.io/projects/hcid/kitchenmate
- Led the Recipe and Reward feature development within the design of a diet and sustainability app
- Converted qualitative insights from interviews and observations into personas, user journeys, and interactive mid-fidelity wireframes in Axure while adhering to User Centered Design principles
- Directed remote and in-person moderated tests, employing scenarios to enhance user interactions
Oct. – Dec. 2022
London, UK
ToDo App - raveenajain.github.io/projects/todoapp
- Built a responsive ReactJS web app that allows users to add, check-off, and customize the display of items while ensuring accessibility through considering edge cases and managing user errors
Aug. – Sept. 2021
New York, USA
Product Design - raveenajain.github.io/projects/product
- Conceptualized a range of clothing and sticker styles inspired by popular shows using Procreate
- Marketed the designs to the target audience, resulting in the successful sale of over 150 items
Mar. 2020 – Aug. 2022
New York, USA
BeeWell - raveenajain.github.io/projects/beewell
- Prioritized interactivity by using JavaScript, HTML, and CSS to construct a web-based prototype
- Worked with a partner to design and refine multiple iterations inclusive of low and high-fidelity prototypes that were optimized based on the results of user tests and heuristic evaluations
Oct. – Nov. 2019
Massachusetts, USA
WORK EXPERIENCE
Disney Store, Cast Member
- Gained insights into top-selling products and analyzed how they aligned with guests’ needs
- Facilitated training for new cast members, ensuring adherence to company procedures
- Provided excellent service to hundreds of guests weekly while efficiently handling additional tasks such as managing till transactions and organizing stock displays
Nov. 2023 – Aug. 2024
London, UK
City, University of London, Student Voice Ambassador
- Directed and motivated students to actively participate in university surveys
- Selected focus groups to participate in to offer constructive feedback and valuable insights
Nov. 2022 – Oct. 2023
London, UK
Auric Real Estate Management, Administrative Assistant
- Managed monthly payments and data for accounts totaling hundreds of thousands of dollars
- Leveraged existing skills to learn systems and procedures to handle new responsibilities
- Organized client documents, letters, and invoices with attention to detail ensuring accuracy and ease of access to support the workflow of Senior Managers
- Maintained a positive demeanor while providing in-person and telephone support to residents
Feb. 2020 – Dec. 2021
New York, USA
Northeastern Global Experience Office, Senior Ambassador
- Promoted due to knowledge of programs and effective collaboration with existing leadership
- Coordinated event and presentation schedules for a team of fifteen via email and Google Sheets to streamline communication and ensure task execution
- Acquired new brand expertise to develop presentations for audiences of up to 200 people
- Conducted in-person and written performance reviews of team presentations to offer feedback
Aug. – Dec. 2019
Massachusetts, USA
Northeastern Global Experience Office, Peer Advisor
- Conducted research on design trends to guide the integration of new features into the existing site
- Collaborated to redesign the study abroad portion of the site, reformatting and updating data to improve user engagement
- Advised students on selecting study or work abroad opportunities based on their individual needs
July – Aug. 2019
Massachusetts, USA