RSJ
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Education Skills Technical Work Experience Projects Additional Work Experience
EDUCATION
Master of Science in Human Computer Interaction Design [Distinction]
City University of London / London, UK
Relevant Courses: Web Design and Development, Interaction Design, Understanding User Interactions, Information Architecture, Inclusive Design, Evaluating Interactive Systems, Design Justice, Research Methods and Professional Issues
09/2022 - 01/2024
Bachelor of Science in Computer Science and Mathematics with an Animation Minor
Northeastern University / Boston, Massachusetts, USA
Relevant Courses: Human Computer Interaction, Software Development, Computer Graphics, 2D and 4D Fundamentals, Animation Basics, Algorithms and Data Structures
Public Relations Chair of Women in Technology Club
09/2015 - 12/2019
SKILLS
Technical Languages: JavaScript, HTML, CSS, C++, Java, ReactJS
Design Tools: Figma, Adobe Suite (Illustrator, Photoshop, InDesign), Miro, Axure, Sketch, InVision, iMovie, Procreate, Maya
Development Tools: Github, Jira, Microsoft 365, NVivo Optimal Workshop, Google Analytics, OpenGL
Professional Strengths: Organization, Communication, Planning, Time Management, Problem-Solving, Adaptability
TECHNICAL WORK EXPERIENCE
Software Developer
High Fidelity / San Francisco, California, USA
  • Led the expansion of the glTF file importer in C++ by adding support for: blendshapes, skinning and weighing of models, binary and embedded files, animations, and loading models as avatars
  • Collaborated with designers and Project Managers to plan and prioritize bi-weekly Agile feature releases in Jira, ensuring a balance between business needs and target user design requirements
  • Researched glTF specifications to implement code that aligned with existing features’ structures
  • Employed problem solving and time management to complete high and low priority as well as reach tasks
01/2019 - 06/2019
Software Engineer
KleerMail / Boston, Massachusetts, USA
  • Collaborated with the CEO and VP of Product to develop interactive prototypes in Sketch, InVision, and InDesign that maintained brand consistency, directly resulting in the acquisition of new clients
  • Leveraged user testing insights and feedback to iteratively improve overall usability and design
  • Delivered the target number of product features, integrated XMPie API functionality, resolved interface design bugs, and updated the existing test suite utilizing JavaScript, HTML, and CSS per release through effective time management, strategic planning, and detailed task breakdowns
07/2017 - 12/2017
PROJECTS
Creating Immersive Physical Environments with Interactive Technology
raveenajain.github.io/projects/hcid/dissertation / London, UK
  • Conducted a thematic analysis to formulate Design Principles and corresponding Guidelines with additional use cases for the development of immersive physical environments that integrate interactive technology
  • Gathered data on immersion and interactivity via an extensive Literature Analysis of Extended Reality (VR/AR/MR), user sentiment on online forums, and interviews with six Theme Park guests
07/2023 - 09/2023
MiniMyths
raveenajain.github.io/projects/hcid/minimyths / London, UK
  • Standardized page layouts using CSS Flexbox to enhance consistency and responsiveness
  • Developed the Frontend focusing on clean, organized code using JavaScript, HTML, and CSS
  • Prioritized usability and interactivity in designing the key pages of the clickable prototype in Figma
02/2023 - 04/2023
Charity Website
raveenajain.github.io/projects/hcid/charity / London, UK
  • Coordinated six remote think-aloud evaluations of a live website, collecting actionable insights from qualitative feedback and quantitative metrics via SEQ and SUPR-Q questionnaires
  • Created a rainbow spreadsheet, list of prioritized UX issues, and 30 targeted design recommendations
03/2023 - 04/2023
Fanworks
raveenajain.github.io/projects/hcid/fanworks / London, UK
  • Interviewed three Domain Experts and analyzed a live website to understand the topic of fandoms, fan search behavior, and folksonomies to inform the Information Architecture of a new site
  • Delivered a domain model, sitemap, user journey, and mid-fidelity wireframes, all made in Figma
  • Leveraged Optimal Workshop to administer unmoderated click tests and gather quantitative data
11/2022 - 01/2023
Accessibility Report
raveenajain.github.io/projects/hcid/accessibility / London, UK
  • Conducted a comprehensive accessibility audit of a live website using WAVE, assistive technology (e.g. a Screenreader), and developer tools to further analyze the website’s code
  • Authored a detailed accessibility report that focused on Level A and AA WCAG guidelines and included prioritized findings, recommendations for resolving issues, and references to personas for a more nuanced understanding of users
11/2022 - 12/2022
KitchenMate
raveenajain.github.io/projects/hcid/kitchenmate / London, UK
  • Led the Recipe and Reward feature development within the design of a diet and sustainability application for the Echo Show Smart Home device
  • Converted qualitative insights from interviews with ten target users and two observations into personas, user journeys, and interactive mid-fidelity wireframes in Axure while adhering to User Centered Design principles
  • Directed remote and in-person moderated tests, employing scenarios to enhance user interactions
10/2022 - 12/2022
ToDo App
raveenajain.github.io/projects/todoapp / New York, New York, USA
  • Built a responsive ReactJS web app that allows users to add, check-off, and customize the display of items while ensuring accessibility through considering edge cases and managing user errors
08/2021 - 09/2021
Entertainment Inspired Product Design
raveenajain.github.io/artwork/product / New York, New York, USA
  • Conceptualized a range of clothing and sticker styles inspired by popular shows using Procreate
  • Marketed the designs to the target audience, resulting in the successful sale of over 150 items
03/2020 - 08/2022
BeeWell
raveenajain.github.io/projects/beewell / Boston, Massachusetts, USA
  • Prioritized interactivity by using JavaScript, HTML, and CSS to construct a web-based prototype
  • Worked with a partner to design and refine multiple iterations inclusive of low and high-fidelity prototypes that were optimized based on the results of user tests and heuristic evaluations
10/2019 - 11/2019
ADDITIONAL WORK EXPERIENCE
Cast Member
The Disney Store / London, UK
  • Gained insights into all products and analyzed how they aligned with guests’ needs to offer elevated recommendations
  • Facilitated training for new cast members, ensuring adherence to company procedures
  • Provided excellent service to hundreds of guests weekly while efficiently handling additional tasks such as managing till transactions and organizing stock displays
11/2023 - 08/2024
Student Voice Ambassador
City University of London / London, UK
  • Directed and motivated students to actively participate in university surveys
  • Selected focus groups to participate in to offer constructive feedback and valuable insights
11/2022 - 10/2023
Administrative Assistant
Auric Real Estate Management / New York, New York, USA
  • Managed monthly payments and data for accounts totaling hundreds of thousands of dollars
  • Leveraged existing skills to learn new systems and procedures to handle additional responsibilities
  • Organized client documents, letters, and invoices with attention to detail ensuring accuracy and ease of access to support the workflow of Senior Managers
  • Maintained a positive demeanor while providing in-person and telephone support to residents
02/2020 - 12/2021
Senior Ambassador
Northeastern Global Experience Office / Boston, Massachusetts, USA
  • Promoted due to knowledge of programs and effective collaboration with existing leadership
  • Coordinated event and presentation schedules for a team of fifteen via email and Google Sheets to streamline communication and ensure task execution
  • Acquired new brand expertise to develop presentations for audiences of up to 200 people
  • Conducted in-person and written performance reviews of team presentations to offer feedback
08/2019 - 12/2019
Peer Advisor
Northeastern Global Experience Office / Boston, Massachusetts, USA
  • Conducted research on design trends to guide the integration of new features into the existing site
  • Collaborated to redesign the study abroad portion of the site, reformatting and updating data to improve user engagement
  • Advised students on selecting study or work abroad opportunities based on their individual needs
07/2019 - 08/2019